I have spent a great deal of time working as a counselor, mentor, tutor, and leader for burgeoning youth. These positions required immense patience and understanding for the kids and for their parents. In many cases, the parents were significantly more difficult to deal with than the kids. I learned an incredible […]

  One summer, on top of working at the concert hall mentioned in the last customer stories post, I also worked on a project for the New York State Technology Enterprise Commission (NYSTEC) and the finance commissioner of Saratoga Springs. They were looking to invest in some “smart city” technological advancements for Saratoga Springs. In […]

  For three summers, I worked at the Saratoga Performing Arts Center (SPAC) as a cashier/runner. There were many different tents selling drinks and food, where my fellow cashiers and tent managers acted as the primary point of contact for sales and customer service. Often we would have shifts that had constant lines of customers, […]